Key Takeaways
- Claim the existing warranty by contacting Sharp TV customer support by phone, social media, or e-mail.
- Also, you can extend the warranty by visiting the support website if the one-year limited warranty expires.
Warranty is essential when you buy electronics. Luckily, Sharp provides a warranty for all its TV models, including remote controllers. Whenever your TV malfunctions or gets damaged, you can claim your warranty, provided your TV comes under an active warranty scheme. Sharp offers a one-year limited warranty for all of its TV models upon purchase, and additionally, it gives the option to extend the warranty to some years. Read this article and learn how to claim or extend a service warranty on any Sharp TV model.
NOTE: Read the user manual that came with your Sharp TV to learn the warranty period for your specific model. The warranty period is region-specific and varies between countries like Malaysia, Canada, Australia, the UK, the USA, etc.
Sharp TV Warranty – Terms & Conditions
The following are the terms and conditions for claiming a Sharp TV warranty. If your TV doesn’t satisfy the terms, it will become ineligible to claim its warranty.
What Comes Under Sharp TV Warranty?
- Usage of poor material or workmanship as determined by the Sharp authorized repair center or store personnel.
- Improper shipment or poor packaging that has led to any damage to your TV.
- Repair internal parts without overusing them.
For all the above cases, Sharp TV provides free repair without any labor charges. The parts that were replaced will not be returned, and the defective parts will be replaced free of cost. If the TV is beyond repair condition, they’ll replace it with a new one.
What Doesn’t Come Under the Sharp TV Warranty?
- Damages incurred during set up and installation.
- Damage is caused by natural calamities like power surges, lightning, etc.
- Intentional or unintentional misuse of the product.
- Using Sharp TV for commercial purposes (other than private house).
- Damages due to incorrect voltage or power supply.
- Doesn’t cover consumables like batteries, covers, etc.
These kinds of damage will not be covered under the Sharp TV warranty. In addition to that, if you have sold your TV or have attempted to repair your TV on your own, then you’ll lose your eligibility.
Sharp TV One-Year Limited Warranty
As the name implies, One-Year limited warranty covers your Sharp TV for just a year from the date of purchase. For calculation, Sharp takes the date on the product receipt. The same goes for online purchases too.
This one-year warranty covers all the parts and labor of Sharp TVs and its parts that are eligible for warranty claims. Consumables like batteries (AA, AAA, C, etc) don’t come under warranty.
How to Extend Sharp TV Warranty [Extended Warranty Support]
As mentioned earlier, Sharp TV provides the option to extend its warranty for a certain number of years. It is like a subscription service where you’ll be covered under warranty even after the default 1-year warranty ends. To get an extended warranty, all you need to do is visit the Sharp official website and register your device. Most importantly, you have to register your Sharp TV before the current default warranty expires. To do it, refer to the steps below.
1. On a browser, visit getsupport.sharpusa.com of Sharp Appliances.
2. In that, click on Extended Warranty.
3. In the following screen, click on Appliances Plans.
4. If you already have the Invitation Number and the Authorization Code for your Sharp TV, enter them in the required space and click on Get Started.
5. If you don’t have the codes, get them right away by clicking on the Get A Quote option provided below.
6. Enter your Sharp TV’s model number, Category, and Product Type. Purchase Date and Retail Price. Click on Get A Quote after this. Now, you’ll receive the required codes.
7. Enter the received invitation number and the authorization code in the required field and click on Get Started.
8. Select the number of years. You can select from the range of 1 to 3 years, depending upon your wish.
9. After this, the payment section opens up. Enter your payment details in the required field and make a successful payment. The pricing differs depending on the region and the state in which you live.
10. Once done, you’ll receive your confirmation via your e-mail, which you can use to claim your warranty.
NOTE: Activation of your extended warranty might take a maximum of 5 business days.
Things You Need to Have Before Applying for Sharp TV Warranty
Before getting into the process, make sure that you have the following items with you.
- Proof of purchase of your Sharp TV. It should have the date on which you purchased your TV along with its price.
Tip! If you have lost the bill, you can contact the retailer from where you purchased your Sharp TV. You can also contact Sharp TV Customer Service, but it is a long route.
- Details of your Sharp TV model. It includes the model number, variant, etc.
- The place of your residence to where Sharp will send its technicians.
How to Claim Sharp TV Warranty
You are eligible to exercise your warranty if your TV has an active one-year warranty or an active extended warranty. The terms and conditions are similar for both types of warranty.
You can contact the Sharp TV customer help center either by phone, social media, or e-mail to claim the warranty. A call can get you an instant reply, while an e-mail takes time. Once you talk with the support team, they’ll book a service appointment after checking your Sharp TV dimensions, location, availability of nearby retail outlets, etc.
According to the current terms and conditions of Sharp, if the size and weight of your Sharp TV is lesser, you need to take it to the nearby retail store in proper packaging that would give you the same protection as your original. After this, they’ll examine your product and provide you with the necessary solution as mentioned in the terms and conditions.
If your Sharp TV is larger, just contact Sharp Customer Service, and they’ll send you a technician to your home. They’ll diagnose and repair your TV right away or take the TV to a service center and finish the process.
In a scenario where they are unable to repair your Sharp TV, they’ll provide you with a replacement. The replacement can be a new TV or specific hardware.
Why Can’t I Claim Sharp TV Warranty?
The primary reasons why users are unable to claim the Sharp TV warranty are discussed below.
- The major reason you couldn’t claim the warranty is because the warranty time period might have ended. So, check the date of purchase and warranty duration. If it is expired, you can’t claim the warranty.
- When you don’t have proof of purchase, like the billing invoice, you can’t apply and claim the warranty.
- If you have already repaired the TV yourself or from any unauthorized service centers and have registered for a warranty, your TV might not be eligible to claim the warranty.
- When you have entered the wrong details, the warranty claiming process will fail. So, ensure that you enter the right product and customer details to claim it.
- Any physical damages on TV caused by you might not be applicable for claiming a warranty.
FAQ
Most Sharp TVs have a standard one-year warranty. However, the warranty can be extended up to three years.
Yes. You have to enter the serial number of your Sharp TV during registration.
Yes. If your Sharp TV remote is not functioning, you can claim a warranty and replace it. Sharp provides a minimum of a 3-month warranty period for its remote controllers, whereas the time period varies according to region.
