If your Sharp TV has distorted sound, several reasons may account for its occurrence. The most common are weak signals from the antenna or TV box, incorrect audio settings, higher volume levels, defective input connections, etc. Except for malfunctioning hardware, you can rectify other problems by attempting troubleshooting methods. This guide covers everything you need to know about fixing the sound distortion issue.
Reasons & Solutions for Sharp TV Sound Distorted issue
Before delving into detailed solutions to address the issues, examine the common reasons behind the problem and try the respective fixes to resolve it.
| CAUSES | TROUBLESHOOTING FIXES |
|---|---|
| Technical glitches or errors | 1. Power cycle the TV 2. Restart the TV |
| Increased volume levels | 1. Decrease the Sharp TV volume |
| Improper audio settings | 1. Modify the audio settings 2. Check the audio signals of the TV 3. Run a sound test on TV 4. Reset the Sharp TV |
| Damages within the connecting cables | 1. Check the cable and HDMI port 2. Connect the cable to a different port |
| Outdated TV firmware | 1. Update the Sharp TV firmware |
| Hardware issues | 1. Contact Sharp Customer Support |
Troubleshooting Methods to Fix the Sharp TV Sound Distorted Issue
Regardless of the reasons, you can resolve the issues by putting in some time and energy. We have listed troubleshooting methods you can try to fix sound problems on all Sharp Aquos TV models.
Power Cycle the Sharp TV
Power cycling the TV is the most common and widely performed troubleshooting method. It will rectify the minor and temporary bugs with the TV.
1. Detach the power cord from the outlet and stay for a few minutes.
2. Locate the Power button of the Sharp TV and hold it for 20 seconds.
3. Attach the TV cord to a wall socket and press the power button to switch on your Sharp TV.
4. Now, check whether the audio is clear without any distortion. If the issue remains the same, check out the next technique.
Reboot the Sharp TV
Generally, restarting a Sharp TV can be done with or without a remote. From the TV Settings menu, you can restart the TV using a remote, and the procedure differs according to the Sharp TV model. When it comes without a remote, you can use the physical buttons on the TV and the virtual remote from your smartphone to restart the TV.
After a successful restart, your Sharp TV will be free of all temporary glitches, including the distorted sound issue.
Check for Damage on Connected Cables
Ensure that the cables are properly connected without any loose connections or physical damage. If wanted, disconnect all cables, including power and input cables, from the TV. Allow a few minutes to pass before reconnecting them to the exact TV inputs. If the issue isn’t fixed yet, try the next method.
Adjust the Sharp TV Audio Settings
Modifying the audio settings may cause sound distortion. To rectify the issue, reset the audio settings to default. The procedure for adjusting the audio settings differs for each model, so here’s the procedure for doing it.
- Android TV: Go to Settings → Select Device Preferences → Sound → Reset to Default.
- Google TV: Click the Profile icon → Settings → Select Display & Sound→ Tap Sound → Reset.
- Roku TV: Press the Home button → Go to Settings → System → Advanced System Settings → Factory reset → Reset TV audio/picture settings → Press the Play/Pause button 3 times → Select OK to reset.
- Aquos TV: Go to Settings → Sound → Reset Default Audio settings → Choose OK.
Once you adjust the audio settings to default, check that the problem is fixed by playing random content. If the problem persists, move on to the following method.
Check for Signal Issues
If you place any additional electronic device near your TV, there is a potential for sound distortion caused by the interference of radio waves. This is because most electronic devices emit various waves, including radio, electromagnetic, and sonic waves.
When these waves intersect, they can disrupt the signals. Therefore, ensure that other electronic devices, such as smartphones and tablets, are kept away from the TV. Whether the issue remains the same, check out the next troubleshooting method.
Perform a Sound Test on Sharp TV
Conduct a Sound Test on your TV to identify any potential hardware issues. The location of the Sound Test option varies based on your specific TV model. Refer to the user manual or contact Sharp TV support for guidance on locating the Sound Test feature within your TV. Below, we outline the steps to perform a Sound Test specifically on Sharp Android/Google TV.
1. Navigate to the Settings and select the Help section.
2. Select Status & Diagnostics and tap the Picture/Sound test.
3. Click the Start button, and a simple audio will play in the background.
4. Analyze if the audio has any type of distortion or further problems.
If you find any issues, you need to replace or repair the TV from an authorized service center. At the same time, if you can’t find any issues, then your TV speakers are in good condition. But still, the issue continues to head to the next method.
Update the Sharp TV Firmware
Outdated TV firmware is why your TV encounters an issue with its audio. Keep updating your Sharp TV firmware to prevent audio issues such as sound distortion, echo, low volume, etc. To avoid missing the latest update, you can turn on automatic updates on a Sharp TV.
If the automatic update fails, manual updating is the standalone way to get the latest firmware. To do this, download the software file from the Sharp website and copy it to a USB drive. Later, plug a USB drive into the Sharp TV and finish the update manually.
Check if Sharp TV is Overheating
In rare cases, the distorted sound may prevail on Sharp TV as an indication of overheating. As a quick solution, turn off the Sharp TV and unplug the power cord from the wall socket. Wait 30-60 minutes for the heat to go away through the TV’s ventilated holes. Then, plug the power cord back in and turn on the Sharp TV. Check now whether the audio is not distorted on TV while playing.
Factory Reset The Sharp TV
If none of the troubleshooting methods help you fix the issue, then keep the factory reset as a final resolution. This is because performing a hard reset on your TV permanently deletes all information, including installed apps and the history of the content.
Besides resetting the TV by navigating its settings menu, you can also reset the Sharp TV without a remote by pressing the Reset button on the TV panel.
Contact the Sharp TV Customer Support
The sound distortion problem is typically resolved by applying the troubleshooting techniques listed above. However, in certain unique cases, the issue persists, and the only viable solution is to contact the Sharp TV support helpline.
| Mail Support | [email protected] |
| Call Support | 1-888-935-8880 |
| Social Media | https://www.facebook.com/SharpAQUOS |
You can connect with the help center through various platforms, such as email and telephone. If the Sharp TV technician inspects the device and tells you it requires a component replacement, you should change it for a good cause. If your Sharp TV has a warranty, you can use it to service the product and have the faulty components replaced for free.
Tips to Prevent Sharp TV from Getting Sound Distortion
- Keep your Sharp TV volume audible between 30-60 instead of setting it too loud. If the volume is too high, it may damage the TV’s built-in speakers and cause several audio problems.
- Ensure your Sharp TV is serviced regularly, at least once every three years. This will prevent major repairs and sound-related issues.
- Turn off Dolby Digital on your Sharp TV unless you are watching high-quality audio content.
- Connect a soundbar to the Sharp TV to achieve brilliant sound quality and ensure the longevity of your Sharp TV speaker.
- Sometimes, the distorted sound issue occurs due to a technical glitch on a set-top box, DVD player, or streaming device. To rectify this, restart your device.
Frequently Asked Questions
Your Sharp TV doesn’t have sound because the HDMI cable may be broken or not connected properly. To fix this, replace the cable and connect it to a different port.
If you use a soundbar, check if the TV volume is turned down or disabled. Also, disable the equalizer on your TV or soundbar to fix the echo issue.
