The Sharp TV stands out as a top-notch TV in the market, boasting exceptional features and advanced technologies. However, minor errors may arise occasionally. If your Sharp TV experiences freezing issues, it could be due to software bugs, connectivity issues, hardware malfunctions, or unidentified glitches in the system. Before approaching the Sharp TV technician, try some troubleshooting methods mentioned in this article and fix the freezing issue by yourself.
Reasons for Sharp TV Keeps Freezing
There are no limits to the issues that can occur with Sharp TVs, and the reasons behind these problems can be unpredictable. Screen freezing is a common issue on this list. However, we have compiled a list of common causes and solutions for the Sharp TV freezing problem.
CAUSES | TROUBLESHOOTING FIXES |
---|---|
Unstable Internet connection | 1. Check the internet connectivity speed. 2. Restart the router or modem. 3. Upgrade the plan to the required speed. |
Damaged cable | 1. Check the power cord of the TV. 2. Verify the connecting cables of the external device. 3. Replace the damaged cables with new ones. |
Temporary bug or glitch | 1. Power cycle the Sharp TV. 2. Restart the Sharp TV. 3. Clear the cache files from the Sharp TV. |
The pause button stuck on the remote | 1. Replace the old batteries with new ones. 2. Unstuck the pause button on the TV remote. |
Outdated firmware | 1. Update the Sharp TV firmware. |
Hardware problems | 1. Contact the Sharp TV Customer support |
Solutions to Fix the Sharp TV Keeps Freezing Issue
Here are the methods we tried to resolve the freezing problem on the Sharp TV.
Check the Internet Connection
A stable internet connection is essential for uninterrupted streaming on the Sharp TV. Therefore, connect your Sharp TV to WiFi with a strong internet signal. If not, restart the router or modem to restore connection stability. Also, ensure that your TV is receiving sufficient network speed. If it is too slow, consider upgrading your connection plan to meet the required speed.
If your internet connection is stable and receiving enough speed, check for damage on the Sharp TV-connected cables.
Check the Connected Cables of Sharp TV
If you notice any damage to the Sharp TV power cord or connected cables, you may encounter these issues. Additionally, if you use an external device, check whether the connection is made properly. If you find any damage within the cables, replace them with new ones.
Sometimes, improper connection of an external device may cause the issue. Therefore, disconnect all cables from the TV, wait for a few minutes, and reconnect the cables to the correct input. Now, play any content on the Sharp TV. If the issue persists, proceed to the next technique.
Reduce Video Streaming Quality
Playing a high-quality video is another reason for Sharp TV streaming apps to freeze. This happens if you select the video quality to High with an internet speed of 5-10 Mbps. Change the video quality to Auto, Medium, or Low to play videos on streaming apps without freezing problems.
Reboot Sharp TV
Rebooting your Sharp TV will rectify minor and temporary issues with the device. Here, we have outlined the process for rebooting the Sharp TV with a remote.
Sharp Android TV
- Go to Settings.
- Tap Device Preferences.
- Click About.
- Tap Restart.
Sharp Google TV
- Tap Settings.
- Click System.
- Hit Restart.
- Click Restart to begin the process.
Sharp Roku TV
- Click Settings.
- Select System.
- Choose Power.
- Hit System Restart.
- Tap Restart → OK.
There is no dedicated setting to reboot the Sharp Aquos TV. Simply turning it off and on will automatically restart it in a few seconds. After rebooting, check whether the issue is resolved. If it still occurs, move on to the next solution.
Power Cycle Sharp TV
Minor glitches will occur related to the TV’s power supply. You can resolve the issue by power cycling your Sharp TV. It will cut off the power supply and drain residual charges from the TV.
1. Plug out the TV’s power cord from the socket, while the TV is in active condition.
Tips! You can find the Power button at the bottom or back side of your Sharp TV
2. Wait for a while and locate the Power button on the TV.
3. Now, press and hold the Power button for 30 seconds to release the remaining power from the TV. This will power cycle your TV.
4. After a few minutes, plug in the power cord to the outlet and switch on the Sharp TV.
Most of the time, the issue will be resolved using this technique. But if the issue stays the same, then proceed to the next troubleshooting method.
Clear Cache Files on Sharp TV
If you haven’t used the app for an extended period or if your Sharp TV has unnecessary apps, it may freeze content due to insufficient storage space on the device. These apps can occupy space and create bugs. To resolve the issue, clear the Sharp TV cached data for all apps or specific ones.
Sharp Android (or) Google TV
- Go to Settings.
- Tap Device Preferences.
- Click Storage.
- Tap Internal Shared Storage.
- Click Cache Data → OK.
Sharp Roku TV
- Go to the home screen and highlight the app.
- Press Asterisk (*) on the Roku remote.
- Select Remove Channel.
Sharp Aquos TV
- Go to the Home Screen on the TV.
- Click the Apps section
- Navigate to All Apps.
- Choose the app you want.
- Click Clear cache.
Update Sharp TV Firmware
Whenever you miss updates, issues like TV freezing can occur rapidly. Ensure that your TV firmware is always up-to-date to access the latest features and prevent such problems. Updating your Sharp TV will eliminate old bugs and enhance its performance. If you have Sharp Aquos TV, you can update the firmware by going to Settings → Setup → Software Update → Download. For other models, use the following steps.
Sharp Android TV
- Go to Settings.
- Tap Device Preferences.
- Click About.
- Tap the System update option.
- Follow the on-screen prompts to update.
Sharp Google TV
- Click the Settings icon.
- Choose System.
- Click About.
- Select System update.
- Click Download to begin the update.
Sharp Roku TV
- Go to the Home screen on the TV.
- Tap Settings.
- Select System.
- Tap Check Now to update automatically.
Hard Reset Sharp TV
To resolve a range of issues, including instances of freezing, resetting your Sharp TV is a straightforward and effective solution. However, performing a reset will make you lose all the installed apps and stored files on your Sharp TV.
1. Turn off the Sharp TV to cut off the power supply.
2. Press the Channel Down and Input buttons simultaneously.
3. While keeping your hands on the button, connect the Sharp TV to the power socket.
4. Upon powering on, navigate to the Service Menu.
5. Use the Channel Up and Channel Down buttons to access the Sharp TV Settings.
6. Select the Factory Reset option and follow the prompts to execute the reset.
After the reset, you’ll need to set up the Sharp TV again and configure the settings from the beginning.
Get Assistance from Sharp TV Support
Sometimes, the Sharp Smart TV freezes if there is any issue with the hardware component of the TV. In this case, you cannot resolve the issue independently, and contacting Sharp TV customer service for further assistance is the best option. You can visit this website if you need details about the warranty and product information of your TV model. For other queries, you can compose an email to [email protected].
If you need to talk with the Sharp TV customer support executive, dial 1-888-935-8880. To know about the latest releases of Sharp Aquos products, follow the Facebook handle. You can also message them to ask about your product regarding troubleshooting.
Try these Tips to Prevent Sharp TV from Freezing Again!
- In most cases, Sharp TVs freeze due to overheating. So, avoid using them for a prolonged time and keep them in a well-ventilated place. If you are a gamer who intends to play games on Sharp TVs for a prolonged time, make sure to use TV Coolers to avoid overheating and freezing issues.
- It is highly recommended that you restart the Sharp Smart TV twice a week. Also, remember to upgrade the firmware whenever it is available.
- Close the apps on your Sharp TV running in the background. This might help you prevent the app freezing issue.
FAQ
Your Sharp Roku TV has frozen due to firmware bugs, sudden power surges, or hardware problems.