All Sharp TVs come with a dedicated remote control, which is very durable and made of high-quality ABS plastic. However, sometimes, the TV or the remote may experience unexpected problems, resulting in dysfunction. If your Sharp TV is not responding to buttons, there is nothing to worry about because you can fix such issues practically. In this article, you will learn what exactly causes this issue and what you should do to rectify it.
Reasons & Solutions for Sharp TV Not Responding to Buttons
The following are the reasons Sharp TV does not respond to remote commands.
| Reasons | Solutions |
|---|---|
| Technical glitches | 1. Power cycle the Sharp TV and remote. |
| Worn-out batteries | 1. Replace the remote batteries. |
| Connectivity issues | 1. Replace the damaged cables. 2. Re-pair the remote. |
| Sharp TV sensor got intercepted | 1. Check the remote’s IR sensor. 2. Reset the Sharp TV remote. |
| Physical damage in the remote | 1. Repair or replace the remote control. |
| Hardware issue | 1. Contact the Sharp TV help center. |
How to Fix Sharp TV Not Responding to Buttons
If the Sharp TV can’t receive commands from the remote, it’s useless to blame both the TV and the remote. To help you with this, we have listed a few techniques for identifying and fixing the issue.
Power Cycle the Sharp TV
The first and foremost method to rectify the issue is power cycling the TV. This process will eliminate minor bugs and problems associated with the TV’s power supply.
1. Detach the Sharp TV cable from the power socket securely.
2. Once it turns off, locate the physical Power button of the Sharp TV.
3. Long press the Power key for 30 seconds to eliminate the remaining power from the TV.
4. Wait 60 seconds and plug the TV cord into the power source.
5. Switch on the Sharp TV by pressing the Power button again.
If the Sharp TV still fails to respond to the remote functions, try the next solution.
Change Sharp TV Remote Batteries
In some cases, the remote may be non-functional due to drained batteries. To fix this, you have to buy new batteries and replace the remote’s old batteries. Ensure you have inserted batteries according to positive and negative polarities. Then, press the remote buttons and see whether your Sharp TV is responding to the commands.
Reset Sharp TV Remote
Sometimes, technical errors in the remote make it incapable of sending commands to the TV. To fix this, you have to reset the remote and see whether it works. If you haven’t done it yet, go through the article on how to reset the Sharp TV remote based on your TV’s operating system. If the issue is not fixed, try the next troubleshooting method.
Inspect the Remote’s IR Sensor
If your Sharp TV remote works by emitting IR signals, check whether the IR sensor is in active condition. It might cease working when you have unused for a long time or if any physical damage.
1. Grab the smartphone and launch the Camera app on your device.
2. Point the camera lens to the IR sensor of the TV remote.
3. Now, press any random buttons on the remote.
4. If you can see a flashlight upon pressing buttons, the remote is perfectly fine.
Note: Certain smartphone camera lenses control the capturing of IR signals due to the presence of an IR filter.
Re-Pair the Sharp TV Remote
If you use a Bluetooth remote control, you should pair it with your Sharp TV to operate it. Otherwise, the Sharp TV won’t respond to the remote commands. Check the detailed procedure to program the Sharp TV remote and start controlling it without inconvenience.
Factory Reset Sharp TV
If nothing works favorably, you can finally hard reset the Sharp TV using the physical buttons on the TV. This will restore the Sharp TV to its original settings.
1. Disconnect the TV cord from the wall outlet and simultaneously press the Channel Down and Input buttons.
2. Plug the TV cord back into the wall socket while holding these buttons.
3. It will automatically turn on your Sharp TV. If not, press the Power button to turn it on.
4. Once the TV is powered up, you will see a service menu. Use the Channel Up and Channel Down buttons to access the Service Mode menu on Sharp TV.
5. Choose the Factory Reset option and follow the instructions to complete the process.
Always remember that a Sharp TV reset will delete all the data on your TV, including passwords, downloaded apps, menu customizations, and more.
Contact the Sharp TV Customer Support
If the problem still persists after resetting the Sharp TV, it is better to contact Sharp TV customer support. There are plenty of ways to reach out to the help center, and they are listed below.
| Official Website | www.sharptvusa.com/support/ |
| Email Support | [email protected] |
| Call Support | 1-888-935-8880 |
| Social Media Platform | https://www.facebook.com/SharpAQUOS |
Alternative Way to Operate the Sharp TV
If the Sharp TV remote stops working due to physical damage, try these wonderful options to operate the TV.
- Use Remote App: You can use the remote app to control Sharp TV from your smartphone. To make it work, ensure your phone and TV are connected to the same local network.
- Use TV Buttons: You can use the physical button to control the Sharp TV functions.
FAQ
It is because of a technical bug. You can restart the Sharp TV to rectify the issue.
Move away the obstructing objects in front of the TV sensor. Then, check whether your Sharp TV receives signals from the remote.
